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For Community & Neighbourhood Providers

Participate in integrated care without inheriting unmanaged risk

Neighbourhood health asks community providers to work across organisational boundaries — often with incomplete information, unclear responsibility, and fragile handovers.

Risk doesn't come from caring for complex patients. It comes from what happens between teams.

Inference Clinical provides governance infrastructure that makes handovers explicit — so collaboration doesn't mean unmanaged exposure.

Integration increases exposure — unless handovers are governed

Community and neighbourhood providers are being pulled into wider pathways without owning the systems, data, or decisions upstream.

When care crosses organisational boundaries, handover becomes the point where risk concentrates.

When handovers are implicit:

  • Responsibility is assumed, not agreed
  • Consent is unclear or inferred
  • Escalation paths are fragile
  • Blame travels downstream

This is how providers end up carrying risk they didn't create.

"We weren't told that had changed."

"We assumed the GP was still leading."

"The referral didn't include enough context."

"We didn't know consent didn't extend to us."


Safe participation requires three things

These are governance needs, not new operational tasks.

01

Clear responsibility at every handover

You need to know when responsibility transfers — and when it doesn't. Not assumed. Not inferred. Explicit.

02

Confidence that sharing is permitted

Consent and lawful basis must be explicit — evaluated at the moment of exchange, not inherited from previous encounters or other organisations.

03

Escalation that reaches a real owner

Alerts must land with a named team or person — not disappear into shared inboxes or unmonitored queues.

Without these, integration increases risk rather than reducing it.

Governance that travels with the patient — not the organisation

The Seven Flows are governance invariants that must hold at handover points — regardless of who employs the clinician or owns the system.

They don't change how you deliver care. They change what is explicit when care is shared.

Identity
You know exactly who the patient is — and who acted.
Consent
You can see what you're permitted to do, and why.
Provenance
You can trust the information you receive — source, currency, and context are clear.
Clinical Intent
You know why something was requested — purpose is explicit, not assumed.
Alert & Responsibility
You know who owns the next action — and whether it's been acknowledged.
Service Routing
Referrals arrive with usable context, not just a destination.
Outcome
Episodes close cleanly — not silently or by assumption.

When handovers are governed properly, clinicians notice

When governance is explicit, the work becomes calmer. Not faster in a rushed sense — but clearer, more predictable, and safer.

You can see what other teams are doing with the same patient — without chasing
You know who is responsible when something needs action
You stop repeating assessments that have already been done
You can share information without guessing whether it's allowed
Escalations reach a named team or person, not a generic inbox
Discharge information arrives before the patient does

This is not optimisation. It's basic safety made reliable.

Governance doesn't slow collaboration. It makes it safe enough to sustain.

Integrated care shouldn't mean inherited risk

We work with community and neighbourhood providers who want to collaborate — without absorbing ambiguity, liability, or avoidable harm.

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