Delivery Model

The Delivery Cell

A model for safety-critical clinical programmes.

Complex clinical programmes fail when visibility, responsibility, and support fall out of alignment. The Delivery Cell is how Inference Clinical keeps them together.

Execution

Autonomy for delivery teams, within agreed boundaries

Visibility

Shared orientation without interference or redirection

Support

Business functions that activate around delivery, not inside it

What a delivery cell is

A delivery cell is a small, accountable unit responsible for a clearly bounded piece of clinical, governance, or platform work. Each cell has explicit scope, clear clinical responsibility, and known safety and governance constraints.

Cells own execution. They decide how work is done, within agreed boundaries. Responsibility is never implicit. It is always owned.

In insured and multi-provider contexts, this clarity is essential. It enables traceable responsibility, contained risk, and progress without dilution of accountability.

Situational Review

Situational Review provides shared visibility across delivery, without interfering in execution or redirecting work mid-flight. It is not a steering group, a checkpoint, or a decision-making forum.

It exists to maintain shared orientation, surface emerging pressure early, and anticipate upcoming change. No scope is altered. No priorities are reset. No delivery authority is overridden.

The Delivery Cell model showing how Clinical Delivery Cells own execution, Situational Reviews maintain shared orientation, and Business Support Functions activate around delivery
Clinical Delivery Cells own execution. Situational Reviews maintain shared orientation. Business support activates around delivery — not inside it.

Situational Review maintains alignment without destabilising delivery.

For insurers, delivery rarely fails in one obvious place. It fails in the spaces between: authorisation and care, digital and physical delivery, private and NHS handover, monitoring signal and clinical action. Situational Review makes these pressures visible early.

For insurers, this provides early visibility without assuming operational control or delivery liability.

Business support activation

Business support functions do not sit inside delivery cells. They remain situationally aligned through regular review.

This allows:

People and capability teams to prepare resourcing

Training to activate ahead of adoption risk

Communications to align expectations early

Operational teams to anticipate downstream clinical and commercial impact

Support becomes ready, not reactive. It does not direct delivery or expand scope.

Clinical delivery rhythms

Modern delivery requires rhythm. In clinical environments, the language and intent of those rhythms matter. Inference Clinical retains the discipline of modern delivery but adapts its practices to clinical and insurer contexts.

Evidence Review

In safety-critical delivery, confidence cannot be narrated. It must be demonstrated.

Technical demonstrations often show that a feature exists, that a system runs, that an interface responds. They rarely show how the system behaves under real-world conditions, how safety constraints hold when data is incomplete, or how responsibility is traced when something goes wrong.

Evidence Reviews focus on observable system behaviour: what the system actually did with real data, how it behaved under uncertainty or partial failure, where decisions were taken and where they were deliberately not taken, what artefacts exist to support safety and traceability.

This shifts discussion from opinion to shared evidence. Everyone is looking at the same reality. This is how delivery remains aligned to safety and functional intent, even as technical capability evolves.

Clinical Retrospective

Held within delivery cells. Focused on system learning, not individual performance. Which assumptions held, where friction emerged, what failed safely, and what should be adapted next.

Readiness Check

Before any increase in visibility, usage, or responsibility. Confirms scope boundaries hold, safety controls remain valid, responsibility is explicit, fallback paths are intact.

Situational Review

Shared orientation across cells. Surfaces pressure, anticipates change, activates support. Does not alter scope or override delivery authority.

Execution with accountability

The Delivery Cell: execution with accountability, visibility without interference, support that stays ready.

Delivery Concepts

Delivery Cell Core Concepts Landing Zones Scope & Boundaries Orientation Evidence-Led
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